The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an efficient manner providing all guests with quality service and a clean and safe environment throughout their stay, while effective managing department staff, departmental expenses and maximizing service levels.
Title: Assistant Outlets ManagerDepartment: Food & BeverageFLSA: ExemptScope of Position:Responsible for adhering to all Prism/Hyatt standard operating procedures and policies, The Assistant Outlets Manager will manage the daily operations of the food and beverage outlets, and ensure the highest level of guest service and preferred standards are met at all times. Responsible for the overall direction, coordination and evaluation of all areas of the food and beverage departments, including interviewing, hiring, training, staffing, assigning, and directing work, addressing complaints and resolving service opportunities.Education & Experience:
This position assists in the overall development and implementation of departmental strategies and ensures implementation of brand delivery inclusive of service strategies and initiatives. This position has the responsibility for executing Group booked property events with guest rooms and event space or just guest rooms with seamless turnover from sales to operation and at the conclusion of the event returning to sales for long term management. This position is responsible for Client and Event Satisfaction, Associate interaction, with a heavy focus on profitability for the hotel. This Manager maintains profitable operations and high-quality products and service levels. They are expected to maximize revenues and exceed budgeted revenues, and to develop and implement strategies to increase business. Must act as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business.