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Guest Service Representative
(Guest Services)
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
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Breakfast Attendant
(Food & Beverage)
Breakfast Attendants provide attentive, dynamic, and inspiring buffet service for our breakfast guests. Breakfast Attendants must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Breakfast Attendant is to prepare and serve Hyatt's brand standard daily breakfast service, deliver and exceed guest expectations, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.
hyatt.hospitalityonline.com/hyatt-place-ann-arbor/jobs