The Hyatt Regency Los Angeles International Airport is a business-inspired hotel with spacious guest rooms in the heart of Los Angeles, California.
Our leaders consist of a collective group of dynamic individuals from all walks of life. They have come together with years and years of experience to help guide, train and develop our associates. Our management team is known for awarding and recognizing performance and leadership with a great chance for growth and advancement for the right candidates. We believe in promoting from within! Our leaders also fully empower the employees to take charge of guest issues and resolve complaints to completion as the employee sees fit without the necessity for manager involvement. Additionally, the General Manager has a true commitment to keep the heart of the house just as nice as the front of the house so that the employees have a sense of pride and feel proud of where they work.
We are like no other hotel at LAX because we have a dedicated Director of Training that facilitates entertaining and energizing training programs to keep our employees excited and inspired. Regular classroom and interactive trainings are conducted monthly in order to maintain our employees' skills so that they may continue to provide 5 star sevice to our guests. We even have a training calendar that is produced on a monthly basis and competency matrices to keep everything organized. Some of the trainings we have include: